SHIPPING & RETURNS

Shipping Policy

We use USPS for all our shipments and provide tracking information as soon as your order ships. If you have any questions about your shipment, please contact us and we'll be happy to assist you! Kindly be aware that post-shipment, we relinquish responsibility for your package, and any further inquiries or concerns should be directed to USPS.

Return & Exchange Policy

At The Carter Chronicles, we prioritize the satisfaction of our customers and guarantee the quality of our products. Please note that personalized or custom orders are considered final sale and, unfortunately, cannot be returned. If any concerns arise with your order, kindly reach out to us at thecarterchronicles2020@gmail.com. For Amazon orders, please initiate returns through the Amazon platform. Your contentment is our priority, and we appreciate your understanding.